How can we help you?
Please make sure you have used the "Report User" button before contacting us. This is the fastest way to alert staff to a suspicious user.
Before contacting us, check to see if your question is already answered in our FAQ.
We endeavour to respond as soon as possible. However, due to unprecedented platform growth, our support team may take longer than 24 hours to respond. To ensure a response as soon as possible, please write your message in English.
Fill out the form to report a bug or inquire about anything you couldn’t find in the FAQ.